Family Tree Maker Support Center
What is Family Tree Maker?
Family Tree Maker is an application. It helps users to store the data of a person. A user can enter information like when a person was born, marriage, achievements, and death information. Users can include citations and detailed notes in FTM software.
FTM has a user-friendly interface, this is why it is well-known and the most desired software. A user can create a chart, report or a book using family tree maker software. Users can use Family Book Creator plugin to create a book also can use the charting companion plugin.
Origin of family tree maker and who owns it now?
The software was developed by Banner Blue, which was owned by Kenneth Hess. Kenneth had an interest in genealogy research. In 1995, Broderbund purchased this software. Family Tree Maker was sold to different companies, but it got famous when ancestry purchased it. Right now MacKiev Software Inc owns it.
Can a User Download Family Tree Maker for free?
No, a user cannot Download Family Tree Maker 2019 for free. Mackiev does not give a trial version out for the user to try. You will need to purchase it if you want to use an FTM. A user can go to Mackiev chat and request an FTM Free trial but as per our information, it is not available as a free trial.
Can someone create a simple family tree on paper?
Yes, someone can. A user can create a simple family tree on paper. If you are creating a basic family tree then you should keep yourself, your parents, and your grandparents. If you add more people to your tree, then the tree will become bigger and then you will need software instead of paper.
Why does a user need a Family Tree Maker Support?
Since it is software and since it has many features in it. A user may face issues or software itself may create bugs or the device where FTM is installed may create some issues. There are many issues that a user cannot resolve by reading online blogs. A Mackiev Family Tree Maker user may need to call and get help from an expert. So, we provide a phone number to the software users so they can contact us and get instant help. Here is our Family Tree Maker Support Number to reach us 24×7 +1–888–299–3207.
Who all provides Family Tree Maker Support?
You can get Chat Support, for free from MacKiev. MacKiev does not provide remote support but they can guide you on the chat and help you resolve your problem for free. If you are looking for Family Tree Maker help from an organization that provides remote support then you should call us at +1–888–299–3207. Here is our Family Tree Maker Help Number +1–888–299–3207.
What is the latest version of Family Tree Maker?
FTM 2019 is the latest version. MacKiev may introduce us to a new version but till now FTM 2019 is the latest version. If you are still using Family Tree Maker 2017 or an older version you should Upgrade Family Tree Maker. MacKiev is offering a good discount for those who are using an older version.
Best Family Tree Maker Software?
If you are looking forward to choosing the Best Family Tree Maker Software for your genealogy, then you must be a bit confused about choosing the best one. There are certain things that you need to keep in mind in choosing the Family Tree Maker Software. With a project where there is a large amount of information to store, it became a little difficult.
If you are among those people who are confused about choosing the right Software, then here are some tips for you which will help you in choosing the best genealogy software for your work.
How can I export a Gedcom file using an older version of Family Tree Maker?
Gedcom file can be used to move your family tree from one program to another. If you want to upload your tree to a family tree builder or ancestry or any other program, then you should create Gedcom.
Follow the steps below
Open Family Tree Maker
Click on file
Select export option
Select the file type and find the location to save the file
Make sure to put the right name for the file.
Read this blog:- Family Tree Maker 2019 Full Guide
Tips for choosing the family tree maker software
1: — Budget
Fix your budget. Now all you need to do is to look for the Family Tree Maker Software that fits your budget. There are many products available in the market which offer services at a wide range.
2: — Purpose
Look out for what purpose you need the FTM software. If you want to use the software on the large scale or for some limited amount of work.
3: — Features
Many Family Tree Maker Software companies provide you with software with different features. Look for the software which best suits your requirements. Compare the features of the software and which best fits in your checklist, go for it.
You can also ask for the trial version of the software for a better understanding of the software. There are many more things that you need to look at before buying the family tree maker Software such as compatibility, security, and many more things.
Also Read:- cancel ancestry free trial
Family Tree Maker 2017 FAQ
Question:- I’ve installed a new Family Tree Software Mackiev version. Should I keep the old version?
Answer:- No. Once you have installed the FTM 2017 Software Mackiev version, uninstall the old version. Better you keep it in a different folder or to an external drive.
Is Family Book Creator plugin by Stefan Harms compatible with the new versions?
Yes! It’s a free update for his Family Book Creator (FBC) for FTM 2017.
From where can I buy family tree software?
Buy FTM 2017 from MacKiev online store. If you are looking for a discounted price then you should contact MacKiev chat support.
How to log in to FamilySearch?
If you want to log in to familysearch.org, you need to go to the browser address bar and type familysearch.org, and put in your ID and password for Family Search login. If you do not have an account then you can sign up for this service as it is a free service. if you are not able to go directly to the website then you can go to google search and type FamilySearch login and click on the first link to access the website.
Can I use FTM 2017 on more than one computer?
Yes, you can do that by purchasing an FTM 2017 Family edition which allows you to use the software on 3 different computers, opposing the Standard User license agreement which allows you to use the software on only one computer.
What can you do if you don’t have a CD drive on your computer?
you can either buy a download copy of the software or you can purchase a USB version of the product. These two options are available so you can go ahead and order your FTM.
More questions and answers for family tree maker software What are the system requirements for FTM 2017?
FTM 2017 runs on Windows 7 / Windows 8/ Windows 10 and needs a hard drive space of at least 700 MB. 2 gigabytes of RAM is necessary for your system to run the software properly. So make sure to buy a computer which has the right size of ram and hard disk space.
Read our blog — Family Tree Analyzer
Family Tree Maker 2019 FAQ
Can I install FTM19 on multiple computers?
One user can install it on up to 3 computers. If a user wants to share it with family members (wife/son/daughter/brother/cousin) or another family member, the user will need to purchase a family pack. for more information, please contact MacKiev.
What if I have an older version(1995/2005/2014 version, Will I be able to upload my data to the new FTM2019?
Yes, if your file extension is .fbc, .ftw or .ftm. You will be able to upload and convert your data. User should back up their data before uploading it to FTM2019. So, the user will not lose the data.
Do I have to use ancestry with family tree maker 2019?
It really depends on you. If you think, you need to find your family history online, then sign up for an ancestry account. Ancestry is one of the best places to find this information.
What is TreeVault Service?
It is a cloud-based service introduced to users with FTM2019. If you lose your device, you can go online and download your tree from TreeVault.
Do I need to create an antenna tree in TreeVault?
Yes, you should and you should choose your main tree as an antenna tree. So, if you lose your device, you can get your tree up and running.
My new computer does not have a CD drive, how can I install FTM2019?
You can download it from the internet. Please contact MacKiev and request them to send you a link. You can also go to the family tree maker 2019 upgrade center to redownload your copy. If are not able to install the software, please contact our support team. so we can assist you with it.
We are an online technician service provider. we don’t have any relationship with MacKiev, ancestry, FamilySearch, or with any brand. We only provide technician service. Any use of third-party trademarks, brand names, Products, and Services is only for referential purposes.
Familytreemakersupport.com hereby disclaims any sponsorship, affiliation, or endorsement of or by any third parties. If your product is covered under warranty, the support service may be available for free from the manufacturer, You can always visit their respective website to get free service. You can also request our customer service to provide your contact information for any brand in case you would want to reach them.
Please call the Family Tree Maker Support Number +1–888–299–3207, so you can get instant help.