Troubleshooting TreeVault Issues

In this article, we will discuss Troubleshooting TreeVault Issues on Family Tree Maker 2019.

Troubleshooting TreeVault Issues

Connection issue:

The connection issue comes up in two scenarios. Firstly, the server is down due to maintenance. Secondly, and most common is your internet connectivity is hampered.

When the server is down due to maintenance, you get to see the error message like “Service is temporarily unavailable” or Connection to TreeVault Cloud Service is unavailable”.

TreeVault Account issue:

Tree related issue:

While creating or updating tree, you may get an alert message to “Compact and Try Again”. It might be a problem with FTM Source Tree. Likewise, if there is a problem with Antenna tree, it can prevent restoration of source tree while using the Emergency Tree Restore. You might be ask to send the error report.

Next of Kin Account Locked:

These are the issue which come up on the TreeVault account and you must contact 24×7 support to speak to an Family Tree Maker expert to get this issue resolve.

Quick Read:- TreeVault Cloud Services FAQ

Syncing an updated tree between Ancestry and Family Tree Maker

Originally published at https://familytreemakersupport.com on July 30, 2021.

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we are supporting for family tree maker. family tree maker released a new version of family tree maker 2019. Color coding, this is one of the features added in